Modern Slavery Statement
Queen's Park Carpet Cleaners Modern Slavery Statement
This Modern Slavery Statement sets out the steps taken by Queen's Park Carpet Cleaners to prevent modern slavery and human trafficking in our own operations and throughout our supply chains. We recognise that modern slavery is a serious crime and a violation of fundamental human rights, and we are committed to acting ethically and with integrity in all our business relationships.
Queen's Park Carpet Cleaners provides professional carpet and soft-furnishing cleaning services. While we operate in a sector considered to be at relatively low risk, we understand that no industry is entirely free from the risk of modern slavery. This statement applies to all employees, contractors, temporary staff, and suppliers who work with or on behalf of Queen's Park Carpet Cleaners.
Our Zero-Tolerance Approach
We have a clear zero-tolerance policy towards all forms of modern slavery and human trafficking. This means we do not accept, condone, or overlook any practice that involves forced labour, debt bondage, servitude, child labour, human trafficking, or any other form of exploitation.
All individuals working for or representing Queen's Park Carpet Cleaners are required to uphold this policy. Any indication that modern slavery may be taking place within our business or supply chain will be treated with utmost seriousness and will be investigated promptly. Where appropriate, we will take immediate action, which may include terminating relationships, reporting to relevant authorities, and supporting remediation for affected individuals.
Supply Chain Standards and Due Diligence
Our supply chain primarily includes providers of cleaning products, machinery and equipment, vehicle services, workwear, and administrative support services. We expect all suppliers to share our commitment to ethical conduct and to comply with applicable labour, human rights, and employment laws.
As part of our due diligence process, we assess new suppliers against our ethical standards. We make clear our expectations regarding safe working conditions, fair pay, voluntary employment, and the prohibition of any form of forced or child labour. Continued engagement with suppliers is conditional on their ongoing compliance with these standards.
Supplier Audits and Monitoring
To support our zero-tolerance approach, we operate a risk-based system of supplier checks and audits. Where a supplier is considered to be in a higher risk category because of the type of work or the region in which it operates, we may conduct more detailed assessments.
These assessments may include requesting evidence of workforce policies, reviewing training records, requesting information on subcontracting practices, and conducting site visits where practical. If any non-compliance with our standards or relevant legislation is identified, we will work with the supplier on a corrective action plan and set appropriate timescales for improvement. Persistent failure or unwillingness to address issues may result in suspension or termination of the business relationship.
Reporting Concerns and Whistleblowing Channels
Queen's Park Carpet Cleaners encourages all employees, workers, suppliers, and other stakeholders to speak up if they suspect that modern slavery or human trafficking is taking place in any part of our operations or supply chain. We will not tolerate any form of victimisation or retaliation against individuals who raise concerns in good faith.
Concerns can be reported through internal management channels or directly to senior leadership. Reports may be made anonymously where local laws allow. All reports will be treated seriously, investigated promptly, and handled as confidentially as possible. Where allegations are substantiated, we will take appropriate remedial and disciplinary action and, where necessary, involve relevant external authorities.
Training and Awareness
We are committed to raising awareness of modern slavery risks among our staff and relevant contractors. Training and guidance are provided so that individuals understand what modern slavery is, how to recognise potential warning signs, and how to report concerns safely and effectively.
Managers with responsibility for procurement or supplier relations receive additional guidance on assessing risk, conducting due diligence, and responding appropriately if issues are identified. We also communicate our expectations to suppliers so they can cascade these standards through their own operations and subcontracting arrangements.
Annual Review and Continuous Improvement
This Modern Slavery Statement is reviewed annually by Queen's Park Carpet Cleaners. The review considers any incidents reported, the effectiveness of our due diligence and audit processes, changes to relevant legislation, and feedback from stakeholders. Where areas for improvement are identified, we update our policies, training, and procedures accordingly.
Our aim is continual improvement in our ability to identify, prevent, and address the risk of modern slavery. By regularly reviewing our practices and engaging with staff and suppliers, we seek to strengthen our safeguards and contribute to the wider elimination of modern slavery in our industry and communities.
This statement has been approved by the leadership of Queen's Park Carpet Cleaners and represents our ongoing commitment to ethical and responsible business conduct.
